Informativa sulla privacy

Customer commitment to data protection and privacy
Protecting personal data and your privacy is of greatest concern for Destination Luxury. In this Privacy Notice we want to give a clear, concise, and transparent communication on the collection, use, processing, storing etc. of personal data relating to customers of Destination Luxury.
Within the meaning of this Privacy Notice “customer of Destination Luxury” means former, current and potential customer or user of a product or service offered by a Destination Luxury affiliate or brand, visitors to one of our official websites or stores, member of a loyalty program or community, enrolled to newsletter.

Principles
The Destination Luxury manifests its commitment to privacy and data protection by embracing the following principles:

*Destination Luxury uses personal data lawfully, fairly, correctly and in a transparent manner.
*Destination Luxury collects no more personal data than necessary, and only for a legitimate purpose.
*Destination Luxury retains no more data than necessary or for a longer period than needed.
*Destination Luxury protects personal data with appropriate security measures.

 Why do we process your data?

We use and process your personal data in connection with you for example, buying our products online or in-store, visiting our website or contacting customer service. Examples of personal data are full name, address, e-mail address, telephone number, social security number, payment information, purchase, order and usage history, IP address, member id and other case-related information (eg information that you provide when contacting our customer service).

Under each specific section of this Privacy Notice you will be informed of the purpose for each relevant processing of information.  

Who is responsible for processing of your personal data?
Destination Luxury is primary responsible for the processing of personal data within the scope of this Privacy Notice.

The following entities will be Data Controllers in relation to you:

Identity of Destination Luxury controller(s):

INNOVENGER srl
Claudio Bianchi
Via Cicco Simonetta 7
20123 Milano

The named Destination Luxury controller(s) above are throughout this Privacy Notice individually or collectively referred to as “Destination Luxury”, “we” or “us”. 

Under certain circumstances the responsibility for data protection and your privacy is shared with third parties, such as banking and financial institutes, postal services, or electronic communication providers. More information can be found under each specific section of this Privacy Notice.

Where do we process your data?
The personal data that we collected from you is generally stored within a country of the European Union or the European Economic Area (“EU/EEA”) but may also, whenever necessary, be transferred to and processed in a country outside of the EU/EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws and without undermining your statutory rights.

From time to time, we may transfers personal data from the EU/EEA to a third country not being approved by European commission as a safe country for such transfer (adequacy decision). Whenever applicable, Destination Luxury will ensure an equivalent level of protection as granted within the EU/EEA or other lawful grounds for transfer. 

How is our shop organized?
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

For the payment process, Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Who has access to your data?
Your personal data is available and accessible only by those who need the data to accomplish the intended processing purpose. To the extent necessary, your personal data may be shared between the companies and brands within the Destination Luxury, with suppliers, sub-contractors and independent third-parties (acting as processors and sub-processors) carrying out certain tasks on Destination Luxury’s behalf.

In addition, we may also disclose personal data to third parties, if we have reason to believe that using or disclosing such information is necessary or advisable to: (i) conduct investigations of possible breaches of law; (ii) identify, contact, or bring legal action against someone who may be violating an agreement they have with us; (iii) investigate security breaches or cooperate with government authorities pursuant to a legal matter; or (iv) to protect our rights, safety or property, including the prevention of fraud.

We reserve the right to transfer any personal data we have about you in the event that we merge with or are acquired by a third party, undergo another business transaction such as a reorganization, or should any such transaction be proposed. 

What is the legal ground for processing?
Destination Luxury is not allowed to collect, process, use, store etc. personal data without a valid legal ground. Lawfulness may be derived from your consent, by contract, statutory obligations or from our legitimate interest as a business. For each specific process purpose of processing of personal data, we will inform you about which legal ground that will apply, and what rights you are entitled to exercise, whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.

What are your rights?

Right to access:
You have the right to request information about the personal data we hold on at any time. You can contact Destination Luxury and we will provide you with your personal data via e-mail.

Right to portability: 
Whenever Destination Luxury processes your personal data, by automated means based on your consent or based on an agreement, you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

Right to rectification: 
You have the right to request rectification of your personal data if the data is incorrect, including the right to have incomplete personal data completed. 

If you have a Destination Luxury account or you are enrolled into the Destination Luxury newsletter, you can edit your personal data under your account pages.

Right to erasure:
You have the right to erase your personal data processed by Destination Luxury at any time. Your request may be hindered if any of the following situation apply:

*you have an ongoing matter with Customer Service.
*you have an open order which has not yet been shipped or partially shipped.
*you have a balance with Destination Luxury, regardless of the payment method.

 Right to object to processing based on legitimate interest: 

You have the right to object to processing of your personal data that is based on Destination Luxury 's legitimate interest. Destination Luxury will not continue to process the personal data unless we can demonstrate legitimate grounds for the process which overrides your interest and rights or due to legal claims.

Right to restriction:
You have the right to request that Destination Luxury restricts the process of your personal data under the following circumstances:

*if you object to a processing based Destination Luxury 's legitimate interest, Destination Luxury shall restrict all processing of such data pending the verification of the legitimate interest.
*if you have claim that your personal data is incorrect, Destination Luxury must restrict all processing of such data pending the verification of the accuracy of the personal data.
*if the processing is unlawful, you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead.
*if Destination Luxury no longer needs the personal data but it is required by you to defend legal claims.

How do you exercise your rights?
We take data protection very seriously. If you wish to exercise your rights as set out above or if you have any questions about our privacy policy or our processing of your data, you can contact us at any time at inquiry@destination-luxury.com.

If you have a Destination Luxury Account you can exercise your right to access, portability and rectification under your account pages, where you also can delete your account.

Data Protection Officer:
We have appointed a Data Protection Officer to ensure that we continuously process your personal data in an open, accurate and legal manner. You can contact our Data Protection Officer inquiry@destination-luxury.com and write DPO as subject matter.

Right to complain with a supervisory authority: 
If you have complaints about the way Destination Luxury processes and protects your personal data and privacy you have the right, at any time, to make a complaint to the Italian Authority for Privacy Protection or any other competent a supervisory authority in the country of residence.

Updates to our Privacy Notice:
We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website.